Shippers have a lot of responsibilities. To maximize profitability, they have to track and ship their products, negotiate with transportation companies, and keep track of their shipping strategies. But one of the responsibilities they often overlook is their environmental responsibilities—and what shippers can do to protect the environment. The dunnage bag provider DPA can help shippers reduce their carbon footprints, saving them money and helping the environment, too.
Data processing automation (DPA) packages are transforming the way the transportation industry manages and moves freight. They allow shippers and carriers to automate and streamline their freight processing by taking advantage of their providers’ in-house capabilities. DPA applications help shippers and carriers achieve greater visibility over their freight shipments, allowing them to streamline their processes and improve shipping efficiency and customer service.
Improve your customer service
Shippers often think that freight is all that matters. They forget or do not realize that customer service is also very important. Bad customer service can cause shippers’ accounts to get canceled, which could result in the shipper having to find other shippers. They should care about good customer service because good customer service can result in more accounts being gained by the shipper. They can gain many customers if they provide good customer service.
Eliminate manual entry time
Manual data entry is just time-consuming. However, it’s crucial for shippers to monitor carrier performance and continuously evaluate carrier performance (and changes) on pricing, service, and capacity. However, manually tracking carrier rates, services, and power can add up to a lot of time. What if there was a better way? Shipper’s Data Access (DPA), from Descartes, offers shippers and freight forwarders the ability to instantly receive the latest rates, services, and capacity from the largest network of freight carriers and the capability to track performance via carrier scorecards.
Eliminate errors in order to process
The importance of order processing is far-reaching. It is essential for companies of any size in today’s marketplace, yet it is common for order processing mistakes to go unnoticed. Sometimes, the errors are visual in nature, such as an incomplete invoice or the wrong product description on a shipping label. Sometimes, the errors are non-visual, such as missing inventory or incorrectly inputted shipping information. Whatever the error, order processing mistakes can have a negative impact on a company’s overall profits. The Data Privacy and Protections Regulation is an EU regulation that aims to protect personal data and privacy, enforcing requirements on organizations and companies processing the personal data of EU residents. These new requirements apply to all the organizations that process personal data, including shippers.
Increase your data control
In order to control the shipping process better, shippers should know more about DPA. DPA or Data protection agreement is a process where they will focus on data security. Data protection is usually the concern of companies that deal with data. However, shippers should consider data security a necessary part of doing business in today’s world of interconnected technology. Shippers can be held liable for all customer data, private data, and any data in transit. Because of the possible consequences of data breaches, Shippers should learn about DPA and how it can help them manage data security.
Pricing validation
Pricing validation is one of the advantages that shippers should know when they deal with DPA. They work with intensive, time-sensitive shipments with high-value goods. Therefore, shipping companies do not need to rewrite their prices for each shipment type. The prices are defined once and applied to all shipments of the type.
Process orders from anywhere
Shipping orders to multiple locations is no easy task. It requires a certain amount of planning and time because you need to account for all the people, products, and destinations involved. While it is not an impossible task, it can be daunting. Fortunately, a shipping solutions provider like DPA Express offers a way to order from anywhere, saving you time, money, and a lot of headaches.
Improve the happiness of your department
The DPA is a proactive, continuous improvement program designed to improve the level of safety, security, service, employee well-being, and employee satisfaction overall. The program focuses on individual recognition, team recognition, and company-wide recognition. Shippers can find success with this reward program by implementing several strategies that focus on improving efficiency, creating a positive work atmosphere, and motivating employees.
One of the most important aspects of being a transportation professional is knowing about shipping regulations. Not only must you know about federal regulations and laws, but also about state and provincial rules as well. Shippers must produce certain information and documentation to ensure compliance and must become familiar with the new regulations to comply with US Customs and Border Protection (CBP) regulations.