It’s no secret that it costs more to acquire a new customer than to retain an existing one. In fact, some studies suggest, it can cost up to five times as much. That’s why it’s so important for businesses to focus on improving customer retention rates. But how can you do that? Let’s explore customer retention rates in more detail. […]
How to Improve Customer Retention Rates
10 Steps to Starting Your Own Business
Starting your own business is a dream for many people. It offers the chance to be your own boss, set your own hours, and make your own decisions. But starting a business is not easy. It takes time, effort, and planning to get it off the ground. There is a lot that needs to be looked into before making a […]
What is ERP (Enterprise Resource Planning)?
The Need for Enterprise Resource Planning (ERP) within a business has been booming for a while now. This is because businesses are now needing to do more with less. Companies are always looking to gain more efficiency and to do so, they are implementing ERP systems. This effectively means that an ERP System is managing a company’s entire business operations. […]
5 Online Tips to Impress Customers
It’s no secret that online reviews are important to businesses. A recent study by BrightLocal found that 88% of consumers trust online reviews as much as personal recommendations. What’s more, a staggering 84% of people say they would not use a business if it had negative online reviews. That’s why it’s so important for businesses to make sure their online […]